A 99.9% Server Uptime
The main benefit of creating your very own hosting platform is that you don’t have to worry about compatibility issues – you design a given set of software tools in such a way so as to be compatible with a specific set of hardware parts. The outcome is something even more steady and dependable, because there are much less possible risks of failure. We’ve set up our cloud hosting system using tried and trusted hardware parts as well as a strongly customized version of Security–Enhanced Linux in order to set up a completely safe home for your personal sites.
That is why, with each of our Linux hosting packages we give you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
Apart from our cloud hosting system, we have also set up our very own internal network in each one of our datacenters. Everything is based on first–class hardware components manufactured by Juniper. Moreover, on every router, we have set up a firewall with a sophisticated algorithm to help sift out all suspicious requests.
In this way, in all our datacenters – in our US datacenter, in our UK datacenter, in our datacenter FI, in our East Europe datacenter and in our AU datacenter, you will take advantage of a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting packages in each datacenter.
A 30–Day Money–Back Guarantee
Like with any other service, when it’s your money at stake, you can’t feel really safe. This is exactly why, with each of our cloud hosting packages we offer a 30–day money–back guarantee. In the event that you don’t feel pleased with our service or if you wish to get a more powerful hosting solution, such as a Linux VPS hosting or a Linux dedicated web hosting – you’ll get a full refund, with no hidden costs or reimbursement taxes.
24/7 Technical Support
In the event that you run a hosting company, your tech support engineers are of paramount importance. That’s the reason why we have punctiliously hand–picked a very qualified group of tech support engineers, each with several years of practice behind his back. With their help, we offer 24x7 support with all our hosting solutions.
And not only that, we offer a 1–hour response time guarantee. All helpdesk tickets are responded to in under 1 hour and our average support ticket response time is below twenty minutes!