Customer Support Channels
A 1–hour Response Guarantee
Delivering outstanding support on time is our main priority, so we backup each Linux hosting plan with a 1–hour ticket answer guarantee. After you supply a ticket or post an e–mail, our customer technical support team will do their best to give the most acceptable resolution for your situation and to provide you with help quickly.
A Top–quality Support Service
You’ll be able to contact us 24x7x365 with any issue you might have associated with our solutions. We’ve got techs available on daily basis to deliver guidance anytime needed. You’re able to use the ticketing system or drop an e–mail at any moment, alternatively you can pick up the phone or make use of the live chat through business hours.
An Intuitive Help Section
Our company has included a huge knowledge base into the Control Panel as a way to get helpful step by step guidance whenever you want. Each area of the Control Panel has its own contextual support area showcasing a variety of how–to articles. We have also made movies to give you a more effective visual representation of the best way to perform any given procedure.