Q: What precisely does website migration mean and what does it include?
A: If your present web hosting provider can no longer satisfy the necessities of your web site, or if you experience frequent network downtime, or if you have to wait for hours for the client care staff to reply to you, it might be smart to change your web hosting provider, i.e. to move all the files for your web sites along with your databases from your present provider to your new provider. At Phoenix Webhosting, we understand that this can often be difficult & time–consuming. That’s the reason why we’ll perform all that for you at no cost!Our qualified technical staff members will move your website content from your present web hosting provider to us. Our technicians have got a lot of experience with website migration and are able to handle everything – from an average WordPress–driven weblog or Joomla™ CMS–driven site, to a very complex, custom–built app.
Q: Just how long will it take for my website to be transferred to your platform?
A: While we can’t give you an exact time interval, since there are plenty of factors, among them the physical size of the files and databases, the location of the present host’s server, the complexity of your web site and the current workload of our Website Migration Department, etc., we’ll do our best to move your website within 48h, and in certain cases – within 24h (when the website content is not large).
Q: My personal privacy is vital to me. What details do you require?
A: We don’t require any sensitive data. We’ll need, however, the login information for your current hosting account along with the name of the site that you want to migrate.
Q: You will access delicate info. How can I be sure that you won’t misuse it?
Q: How about downtime? Will my website be unavailable?
A: Nah. Your web site will remain completely operational during the transfer. As soon as everything is completed on our end, we will notify you so that you can preview it and check for problems. If everything is fine, all you will need to do is change your domain’s DNS settings.
Q: Will my old hosting provider know that I am leaving them?
A: Nope. Apart from your login info for the Control Panel, we won’t need anything. We’ll never contact your web hosting provider. They won’t know anything about the transfer either.
Q: Which web hosting platforms do you support?
A: We support all Linux–based web hosting platforms. Basically, if we can obtain access to your Control Panel, we’ll be able to transfer your website.The only platforms that we do not support are closed–source web site management platforms like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.